Revival LLC FZ is committed to protecting your privacy. We will only use the information that we collect about you according to the laws and regulations of the UAE. We collect information about you for two reasons: firstly, to process your order/request and secondly to provide you with the best service possible. Removal from our mailing list can be done at any point by contacting our Customer Service Team.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you in the “My Account” section or by emailing us. If you find any inaccuracies, we will delete or correct them promptly. The personal information that we hold will be stored securely in accordance with our internal security policy and UAE law. We will not transfer or sell your information. We may use technology to track the patterns of behavior of visitors to our website, shop.revival.ae. If you have any questions or comments about privacy, you should email us at rigging@revival.ae.

We use the information you provide for the following purposes:

  • To provide the best service to you.
  • To send updates regarding the status of your inquiry or order.
  • To improve the design and content of the Revival LLC FZ website.
  • To understand the buying behavior of our registered users.
  • To perform other general marketing and promotional activities focused on our products and services.

When you place an order or submit a listing request, we may need to know your name, email address, delivery address, credit or debit card number, security code, and card expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.

By submitting information to Revival LLC FZ, you consent to the collection and use of this information by Revival LLC FZ and its service providers (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

We have designed our website to protect the information we collect online from unauthorized access. We safeguard your private information by implementing appropriate physical, electronic, and managerial procedures necessary to protect your privacy. To further protect your security, we also take reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to and disclosure of your personal information.

For statistical data, Revival LLC FZ places a cookie (small text file) on your computer. Cookies are not harmful to your computer and can be read only by the websites that placed them on your computer. They are not virus spreaders and cannot be used to search your hard drive. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your browser, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using shop.revival.ae, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The above privacy statement may not be applicable in all countries of Revival LLC FZ visitors or registered community users, as security policies may vary according to the individual internet laws in each host country.

If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

We put a lot of time and effort into describing and photographing the products we sell using manufacturers’ websites, catalogues, our own photography, and often our own descriptions of the products. Although we aim for every picture and description to be 100% accurate, mistakes may occur, so please let us know if you see or read something that isn’t correct. If you have purchased something based on a picture or description on the website which turns out to be incorrect, we will be happy to replace or refund the product (unused).

Unless otherwise stated, all rights, including copyright, in the content of the Revival LLC FZ website are owned and controlled for these purposes by Revival LLC FZ. By accessing shop.revival.ae, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt, or change in any way the content of these pages for any other purpose whatsoever, in any medium, without the prior written permission of Revival LLC FZ.

Protection of Personal Data and Comments

The personal data that customers must provide is essential for us to send orders, provide services, and prepare invoices. The absence of this data may result in automatic cancellation of orders or bookings. By using shop.revival.ae, the customer agrees to provide valid personal data that allows Revival LLC FZ to deliver services, identify registered customers, and send information and advertisements about various products and offers available on our website.

Your Data Rights

You have the right to request access to the personal data we hold about you, request correction, deletion, or restriction of processing of your personal data. You may also withdraw your consent at any time. To make such a request, please contact us at rigging@revival.ae.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

We may use trusted third-party services for payment processing, analytics, hosting, and communication. These providers only receive the information necessary to perform their functions and are obligated to protect your data.